本文是《Quick Start: Build an Agent to Create Quotes Fast | 快速入门:构建报价代理,秒速生成报价单》的练习操作步骤。阅读原文请见:Quick Start: Build an Agent to Create Quotes Fast | 快速入门:构建报价代理,秒速生成报价单。
1. Sign Up for a Developer Edition Org
- Click Create Playground, then Yes, Create Playground.
- Note the expiration date and click Launch to open the playground.
2. Enable Quoting Agent Supporting Features
- Click the gear icon and select Setup.
- Search for and select Salesforce Pricing Setup, then click Sync in the Sync Pricing Data section, and Confirm.
- In Setup Quick Find, search for and select Salesforce Go, then Agentforce Studio.
- Click Get Started, Turn On, then Confirm, and refresh.
- In Quick Find, search for and select Einstein for Sales, then toggle Sales Emails to Enabled, and refresh.
3. Create the Quoting Agent
- Open the App Launcher and select Agentforce Studio.
- Click New Agent, then Select on the Agentforce Employee Agent tile.
- Name:
Quoting Agent; API Name:Quoting_Agent; click Let's Go.
4. Adjust the Subagents
- Click the plus icon next to Subagents and select Add from Asset Library.
- Search
quote, click Select under Quote Management, then Add to Agent. - Click the three dots next to General FAQ and select Delete, then Yes, Delete.
- Click Save, then Commit Version twice, then Activate twice.
5. Provide Sales Reps Access
- Click the back arrow, then the gear icon and Setup.
- Search for and select Permission Sets, then New.
- Label
Agentforce User(APIAgentforce_User), License None, then Save. - Scroll to Agent Access, click Edit, select Quoting Agent, click Add, then Save.
- Click Manage Assignments → Add Assignment, select OrgFarm EPIC, Next, Assign, Done.
6. Generate a Quote
- Open the App Launcher and select Revenue Cloud.
- Click the Accounts tab, change to All Accounts, and select EdgeMX.
- Click the Agentforce icon.
- Enter:
Hi! Can you please create a quote for this account with 15 units of the Headset product. Please apply a 15% discount. - If prompted, select Office Upgrade as the Opportunity.
- Enter
Please show me the quote, thenPlease change the discount to 10% for the first product. - Enter
Please show me the quoteagain and confirm the 10% discount.
7. Email the Quote
- In the org search bar, enter
Office Upgradeand open the Opportunity. - Click the Related tab, scroll to Quotes, and select the quote.
- Click the down arrow and select Email Quote, then No, Send through Salesforce.
- To: Rose Gonzalez; Subject:
New quote for your office upgrade. - Click Draft with AI, select Create Quote Email, select the Office Upgrade quote, then Continue.
- Click Done and review (no need to actually send).